FAQ
How do you get into my home if I’m not there?
We either ask for a key that we keep in a secure lockbox when not in use, or we can gain access through a garage code if you prefer. We will disarm and re-arm your alarm systems if you need us to.
How do I pay for maid services?
Most of our customers prefer to pay by credit or debit card number that we securely keep on file, or they leave us a check at each maid service visit.
What if something gets broken or damaged during a maid services visit?
Our insurance coverage will take care of any claims if this happens.
Do I need to leave out my own cleaning equipment or supplies?
No, our maid services crews bring everything they need with them.
What if there are certain rooms I don’t want your maid services to clean?
Our maid services crews will not enter any room where you have closed the door. We provide a communications logbook so you can communicate directly with your maid services crew with any special details for your clean.
What is included in custom maid services plans?
Since every home is lived in differently, we keep a personalized log of exactly what you need to be cleaned. We also note areas requiring special care and attention. We tailor the maid services plan to your needs and budget.
What kind of cleaning cloths will you use to clean my house?
We bring a clean, fresh set of color-coded microfiber cleaning cloths to each home to ensure that we reduce all chances of cross-contamination. You can be assured that the cloth that cleans your toilet will not be used on your kitchen counter tops!
Will I get the same cleaner each time?
Yes. At NetMaidz, the same crew cleans your house each time. That way they get to know you and your specific needs.
As longtime residents of the area, our team knows this community inside and out. Unlike larger, big-brand housekeeping companies, we’re locally owned and operated – and we’re proud of it. And it’s thanks to these local roots that we’re able to offer a more personal approach than many of those other, larger companies.
When you partner with NetMaidz, our owner will personally handle, deliver, or supervise every aspect of your services. From drafting your home’s cleaning plan to performing the cleanings themselves, our owner will be there, making sure we get each detail right. It’s this close, attentive approach that allows us to deliver the top housekeeping results of any Denver area housekeeping company.
While our local approach allows us to give our clients more attention and care than other housekeeping companies, the advantages to working with NetMaidz doesn’t end there. We offer many of our industry’s most advanced cleaning and housekeeping systems.
